FAQ
A concierge medical practice serves only several hundred patients vs. the thousands served in a traditional medical practice. The benefit of serving a small population is more time devoted to each individual patient. As a result, the care is more individually focused, and there is greater availability of appointments with shorter wait times and 24/7 access to your primary care provider.
Concierge medicine is designed for individuals + families who want a more personalized doctor-patient experience. If you want longer visit times with a high-quality primary care provider who is invested in your health and well-being, concierge medicine is for you.
Yes! Please call our office to schedule a FREE 30-minute intake interview with Dr. Skurcenski to determine if Skurcenski Primary Care is a good fit for you.
Yes. Our membership fee ensures full access to Dr. Skurcenski and all appointments with her in our office. Your insurance covers all medical care delivered to you outside of the office. For example, lab processing fees, hospital visits, imaging services, physical therapy, specialist referrals, etc.
Yes. While we may allow exceptions, Dr. Skurcenski typically becomes your primary care physician. Most insurances require that an individual identifies one provider as their primary care physician.
Dr. Skurcenski is a board-certified family physician with 23 years of combined clinical experience in family practice and urgent care. She is a member of the American Academy of Family Physicians and the American Board of Family Medicine.
Yes. While we prefer in-person visits, our HIPAA-compliant texting & messaging app is also capable of performing video calls for an occasional acute need when the patient is unable to come into the office for any reason.
House calls will be provided on an as-needed basis. Once there is an established doctor-patient relationship, Dr. Skurcenski will discuss offering house calls for issues that may prevent a patient from coming into the office.
There is no copay for office visits. The membership fee covers all office visits with Dr. Skurcenski.
No! We offer 3 payment options: full payment annually, 2 payments semi-annually, or 4 payments quarterly. There is a small service charge added for semi-annual + quarterly payment options. Payments are accepted by check, credit/debit card, or ACH payment via bank account. You’ll be provided with all options during the online signup process. A reminder will be sent 60 days prior to your annual membership renewal if you wish to change your payment option prior to the next payment due date.
As a family physician, Dr. Skurcenski may at times need to refer you to a specialist. She is happy to discuss which specialist to see, coordinate the consultation, and send pertinent medical information before your visit.
Some insurance plans recognize the concierge model of medicine whereas others do not. You will need to check with your individual insurance provider to determine if your FSA or HSA will cover the membership fee.
Yes. Dr. Skurcenski uses an electronic medical record that has a patient access portal. Once you create an account, you will have access to your labs + imaging results. This also provides an additional way to communicate with Dr. Skurcenski and her staff if you have questions regarding specific lab results, feedback, etc.
Skurcenski Primary Care utilizes an encrypted, HIPAA-compliant messaging app that you can download to your smartphone and/or computer. Here, you can message or call the office with any urgent or routine needs. During office hours, the nursing staff may see your message first and respond. After hours, all messages will be seen by Dr. Skurcenski. If there’s an urgent concern, please call instead of texting.
When Dr. Skurcenski is unavailable, a highly qualified doctor will be available for any patient’s needs. Most often, the covering provider will be Dr. Scott Setzer of Setzer Personal Physicians. If he is not available, another qualified provider will be available to see patients in the office. The nursing staff will also be available when Dr. Skurcenski is out of town.
Yes. If your insurance allows you to submit bills for reimbursement, we can provide you with a medical ‘superbill’ that includes diagnosis and CPT codes that you can submit. Be aware that Medicare will not allow the submission of medical ‘superbills’ for reimbursement.
Yes. However, all Medicare patients are required to sign a waiver indicating acknowledgment that Dr. Skurcenski has opted out of Medicare. This is to protect Medicare from fraud. We are not allowed to submit bills to Medicare for reimbursement and similarly, the patient is not allowed to submit bills for reimbursement from Medicare.
Our office is open Monday-Friday from 8:00 am to 4:00 pm. However, Dr. Skurcenski is available 24 hours a day, 7 days a week to all her patients.